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VITO Remote FAQ
Can I try VITO Remote for free?
What devices are supported by VITO Remote?
I can't find my equipment in the list of pre-defined devices. How can I use VITO Remote with my equipment?
It seems like your pre-defined devices do not work with my equipment. What should I do?
It seems like my equipment doesn't respond to VITO Remote commands. What should I do?
I constantly get message Can't get IR signal while acquiring signals from my remote control. Is it because I do something wrong?
Does VITO Remote work on MIPS based PocketPC?
Does VITO Remote work on Cassiopeia E-200?
Does VITO Remote work on my device?

Can I try VITO Remote for free?
Yes. Download the trial version that works for 14 days without any limitations.
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What devices are supported by VITO Remote?
VITO Remote requires ARM or XScale based PocketPC (OS version 2000, 2002 , 2003, 2003 SE). It also supports Windows Mobile 2005 PPC with Intel Xscale and Samsung processors. See the list of compatible devices on the program page
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I can't find my equipment in the list of pre-defined devices. How can I use VITO Remote with my equipment?
Use original remote control to train VITO Remote or download a corresponding CCF file from the Internet. Please refer to user manual for details and step-by-step instructions. You can also try to find your device in our database of ready to use IR codes.
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It seems like your pre-defined devices do not work with my equipment. What should I do?
Use original remote control to train VITO Remote or download a corresponding CCF file from the Internet. Please refer to user manual for details and step-by-step instructions.
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It seems like my equipment doesn't respond to VITO Remote commands. What should I do?
Try to switch between COM ports in program settings. If this doesn't help, train VITO Remote with original remote control. Please refer to user manual for details and step-by-step instructions.
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I constantly get message Can't get IR signal while acquiring signals from my remote control. Is it because I do something wrong?
Try to switch between COM ports in program settings. Please note that VITO Remote supports Consumer IR only and may not work with some devices.
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Does VITO Remote work on MIPS based PocketPC?
No, it doesn't. We couldn't overcome some hardware restrictions at these devices.
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Does VITO Remote work on Cassiopeia E-200?
No, it doesn't. Please see the list of compatible devices above.
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Does VITO Remote work on my device?
It depends on what processor is based your device.
If it is Qualcomm MSM chipset or OMAP, then Remote exactly doesn't work on your device.
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