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FREQUENTLY ASKED QUESTIONS
GoodWin FAQ
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VITO Navigator II FAQ
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VITO SketchArtist FAQ
VITO SmartMap FAQ
VITO SmartNavigator FAQ
VITO SoundEditor FAQ
VITO SoundExplorer FAQ
VITO Voice2Go FAQ
VITO VoiceDialer FAQ
Themes FAQ
VITO AudioNotes for Nokia S60 FAQ
VITO QuickContact for P910/P900/P800 FAQ
VITO SmartMap for Nokia Series 60 FAQ
VITO AudioNotes FAQ
Activation FAQ
Maps FAQ
Upgrade FAQ
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Activation FAQ

I haven't received my activation key. What should I do?
I can't activate my product on-line. What should I do?
Why should I register on this website?
Registration on the website and registration of a product is the same thing?
The differs registered version of the program from full version.
I change my device/ROM ...
I have downloaded the upgraded software title.

I can't activate my product on-line. What should I do?
Please make sure that your device is connected to Internet. If you can't make a proper Internet connection on your device, please use this link or proceed an off-line activation.
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I haven't received my activation key. What should I do?
An activation letter is sent to your purchase e-mail immediately. Please make sure that emails from VITO are not being blocked by any kind of spam filter, or are not being forwarded to a "junk" or SPAM folder in your email application.
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Why should I register on this website?
Registration on our website allows you to receive reply notifications on our forum, get access to our technical support service and manage your subscription status.
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Registration on the website and registration of a product is the same thing?
No, registering on the website does not mean registering your purchased products. All purchased products should be registered according to the instructions in the confirmation e-mail, which is sent immediately after your order has been processed.
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Should I register the software before I use it?
Registered version of the program differs from full?

In general, the trial version of all programs works for 14 days without any limitations.
But, necessarily test the program to your device, before purchase it.
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What shall I do if I change my device or ROM and the program now says that I've already ativated my license for another device?
According to our licensing agreement, the license you've bought contains three activation keys and you can receive the other two once per three months from the moment of first activation using this page or in some specific situations you can contact us via our support form describing your problem and specifying your current activation code for the product you want to be activated again. After you have used the third key you will need to prolong your license by buying a new copy of a program.
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I have downloaded the upgraded VITO software.
Do I need a new activation key?

No, you don't need a new activation key. Even if you have made hard reset to your device you can activate your software with a previous activation key.
You can see your current activation key here.
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